Effective risk management needs to be embedded into the culture & decision-making of your business. Strategic Business Services will help you to make the confident, well-informed choices that drive efficiencies and mitigates risk throughout the organisation. Strategic Business Services helps companies to improve their risk cultures & oversight of risk by implementing and strengthening frameworks and management systems.
I specialise in crisis management and offer a robust and tested process from initial development of your crisis management plans and identification of your crisis management teams, policy creation and staff training through to annual testing via a business stream tangible scenario crisis simulation exercise.
Could your business retain resilience in the face of an event that causes disruption? If, like many organisations, you struggle with the complex planning required and the application of time and resources to your business continuity program, I can support you. I offer business continuity consultancy that includes, assessment & gap analysis including a full review of any plan already in place Strategy and planning. Policy & plan creation in line with current global ISO standards training and exercise, because unless it is tested you can’t rely on the plan
ISO, more formally known as the International Organisation for Standardisation, describe the set of guidelines & certifications that every professional service should maintain.
These ensure businesses deliver quality products & services by adhering to national safety standards throughout not just the UK, but the world.
This makes national trade and work services more efficient and sustainable ensuring the quality and reliability of international trade. There are standards that cover all industries from Food Safety, Aerospace and Defence, Environmental, Health and Safety, Medical, Quality Management Systems (QMS) etc.
I have experienced in all aspects of delivering & implementing ISO certified management systems to help you increase business & gain confidence from organisations that have strict procurement requirements.
Benefits of implementing ISO standards include:
Better internal management
Increase in efficiency, productivity & profit
Improved customer retention and acquisition
Consistent outcomes, measured & monitored
Improves reporting & communications
Better quality products & service
More reliable production scheduling and delivery
Standards maintained by annual assessments
My philosophy is to minimise disruption to your operations whilst closely consulting with key staff to ensure successful project delivery to audit standard. I provide support, advice and guidance with the creation, implementation & auditing of quality management systems aligned to the requirements of the ISO standards.
It is about achieving improved outputs & outcomes that benefit both the business and its customers, which inherently include the need for incremental & transformational change. It’s vital to understand the link between streamlining and improving services, with value for money, which ultimately benefits all aspects of the organisation.
Fine-tuning & ongoing adaptation to organisational process required to achieve CI, will positively affect the performance of your organisation. As businesses grow, unless well defined performance objectives are set, business efficiency will undoubtedly withdraw.
It’s essential to understand performance management, process & practices. Panoptic Consultancy drive service improvement & business efficiency through three main objectives.
1. Planning and Setting Expectations: I meet with key stakeholders within the organisation to enhance their performance plans. I establish measurable goals that align with strategic & operational objectives which will provide the foundations for performance goals.
2. Continually Monitoring Performance: I monitor performance through key indicators. Measures for monitoring are transient, continuously adapting to service improvements while maintaining a steady platform for change.
3. Developing the Capacity to Perform: I continuously monitor organisational skills set. I'll develop bespoke upskilling programmes which enable businesses to remain agile and ahead or new skill demands.